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Technical Support

At Transparent Language and, we strive to help our users with the best support possible. Technical support is open from 9:00AM to 5:00PM Eastern time, Monday through Friday. While response to inquiries can occasionally take longer than one business day, we strive to provide assistance to our customers as quickly as possible - often within hours.

one FAQs - Use our knowledgebase to get answers.

Having a problem installing or using Byki? The answers you need are in our Frequently Asked Questions.

Here are some of the most common support issues you can find solutions for in our FAQ knowledgebase.

More FAQs

two If you need to contact us, use our for the quickest response!

three Alternatively you may reach us by email at support (at)

We do our best to respond as quickly as possible. If occasionally the popularity of Byki causes us to take longer to respond, we apologize.

Do you have a question about an order or another Customer Service issue that is not related to technical support? Visit our Customer Service page.

If you are trying to reach other departments at Transparent Language, please visit our Transparent Language Contacts page.

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